Please read Terms of Service and Privacy Policy carefully.

Ipanel Privacy Policy

(This Privacy and Cookies Policy was last updated on 01 January 2024.)

Ipanel Online Market Research Co., LTD. (hereinafter referred to as "we") is fully aware of the importance of personal information to you, and will try our best to protect your personal information safe and reliable. We are committed to maintaining your trust in us and abide by the following principles to protect your personal information: The principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of choice and consent, the principle of minimum sufficient, the principle of ensuring security, the principle of subject participation, the principle of openness and transparency, and so on. At the same time, we promise that we will take appropriate security measures to protect your personal information according to the industry's mature security solutions. In view of this, we have formulated this Privacy Policy (hereinafter referred to as the "Policy/Privacy Policy") and remind you that:

Before using the products or services of Ipanel Online, please be sure to carefully read and fully understand this policy, and use the relevant products or services after confirming that you fully understand and agree. Once you start to use the products or services of Ipanel Online, it means that you have fully understood and agreed to this policy. If you have any questions, comments or suggestions about the contents of this policy, you can contact us through various contact ways provided by Ipanel Online.

This Privacy Policy will help you understand:

We will collect and use your information in accordance with the Privacy Policy, but will not collect personal information in a mandatory bundle as you agree to this privacy policy.

When you use or open the relevant function or use the service, we will collect and use the relevant information necessary to realize the function or service. Unlessit is necessary to achieve basic business functions or required by laws and regulations, you can refuse to provide information without affecting other functions or services. We will itemize what information is required in our privacy policy. If you do not log in, we will ensure the basic function of information push through the corresponding identifier information of the device. If you log in, we will push the information according to the account information.

Precise geolocation, camera (camera), microphone, photo album (storage), are not enabled by default and will only be used for specific functions or services with your express authorization, which you can also withdraw. It is important to point out that even if we have obtained these sensitive permissions with your authorization, we will not collect your information when it is not necessary for the relevant functions or services.

This privacy policy applies to you through Ipanel Online official web site, for the use of third-party websites and applications of Ipanel Online development kit (SDK) and application programming interface (API) and with the development of technology

innovation form way to access and use our products and services.

The following sections provide you with more information about how we collect, use, store, transfer, share, assign (if applicable) and protect personal information; To help you understand how to query, access, delete, correct and withdraw authorized personal information. This policy is closely related to your use of our services. We suggest that you carefully read and understand the entire content of this policy and make the choice you think is appropriate.

We have indicated the important content of your personal information rights and interests in bold form, please pay special attention to it.

1. How do we collect and use personal information

2. How do we use similar technologies such as cookies

3. How do we share, assign and publicly disclose personal information

4. How do we store personal information

5. How do we protect the security of personal information

6. Manage your personal information

7. Provisions for minors

8. Revision and notification of Privacy Policy

9. Contact us

10. Account cancellation function

1. How do we collect and use personal information

We will collect information that you voluntarily provide when you use the services, as well as information generated by you in the process of using features or receiving the services through automated means, in the following ways:

1.1.1 Help you become our User online User - login, register, authenticate

a. You need to provide personal information and password Settings when you register and log in to the certified online account.You provide us with relevant personal information (real name, ID number, phone number) to complete the real name verification.This information is collected to help you become our user. When you use the function of identity authentication or related services, according to the relevant laws and regulations, you may need to provide your personal sensitive information. You may refuse to provide such information, but you may not be able to obtain the relevant services, which will not affect the normal use of other functions and services.

b. You can also use the third party account login and use Ipanel Online, you will authorize us to obtain your public information registered in the third party platform (other information) authorized by the head, nickname, and you, to be used with Ipanel Online account binding, so you can directly log in and use of this product and related services, we will be within the scope of the authorization you agree to use your information. In addition, with your consent, we may share your account information (avatar, nickname and other information prompted on the page) with third parties to facilitate your registration or login of a third party account.

1.1.2 Account recovery

You can retrieve your account through the function of retrieving your account. In order to ensure the security of your account, we may require you to fill in relevant information for verification when retrieving your account.

1.2 Information Browsing

a. Ipanel Online may collect necessary log information.

b. The above log information includes:

l Behavior information you operate and use: click, follow, collect, search, browse, share

l Information you provide unsolicited: feedback, post, like, comment

l Geolocation information: includes the precise geolocation information obtained through GPS information, WLAN access point, base station and other sensor information, and the approximate geolocation information obtained through network location information (such as base station, IP and WLAN)

c. We will show you the local relevant information of your area (province, city) based on the province/city corresponding to the approximate geographical location information.

d. The above information we collect and use is de-identified, and the data analysis only corresponds to specific codes that cannot be directly associated with your identity, and will not be associated with your real identity.

1.3 Release and Interaction

1.3.1 Information Release - Creation

a. When you publish content such as creation (audio, video, picture and text) or make comments, we will collect the information you publish and display your nickname, avatar, content and information.

b. When you use the publish creation function, we will ask you to authorize the camera, album (storage space), photo, and microphone permissions.If you refuse to provide authorization, you will not be able to use this function, but it will not affect your normal use of other functions of NetDoctor.

c. Please note that the information you publicly publish may involve the personal information of users or others. If the information you publicly publish contains the personal information of others, you need to ensure that the use is permitted by laws and regulations or has been legally authorized before uploading and publishing. If you publish, share or transmit publicly, you shall guarantee legal responsibility for the publishing behavior. Ipanel Online is not responsible for any personal information and content that is publicly published, shared or transmitted.

d. Information collected by us due to the use of our products or services, such as information published by other users may contain some of your information (such as: information related to you in comments, messages, pictures, audio and video).

e. If you want to delete the published work or fail to upload it for other reasons, your pre-uploaded content in the cloud will be stored with strong encryption, and anyone has no right to illegally access, view, obtain, use and disclose it.

1.3.2 Interactive Communication

When you follow an account, browse, comment, bookmark, like or share, we will collect the account you follow and the aforementioned information, and display the content posted by the account you follow.

1.3.3 Message notification

You acknowledge and agree that, for you are using in the process of the products and/or services provided by your contact information (for example: contact phone number). In our operations, we may send one or more of them different kinds of class notice for the user message notification, authentication, security authentication, user experience research, dispute processing purposes; But please rest assured that if you do not want to receive these messages, you can unsubscribe through the unsubscribe method provided in the mobile phone message, or you can cancel the push notification in the Settings function or contact us directly to unsubscribe.

1.3.4 User feedback and Service

a. Customer and service: To easier contact with you, as soon as possible to help you solve problems or records related problems of processing scheme, we may save your communicating/call records with us and related content (including account information, feedback information, in order to prove the facts you provide other information, or information you leave contact ).

b. When you complain or are complained by others, in order to protect the legitimate rights and interests of you and others, we may provide your account/identity information, contact information, and complaint related content to the consumer rights protection department and regulatory authorities in order to solve the complaint and dispute in a timely manner, except for those expressly prohibited by laws and regulations.

c. If you use the services of the affiliated party or partner of Ipanel Online and make a complaint through our products or services, in order to facilitate the commodity/service provider to contact you effectively and deal with your complaint in time, you agree that we will obtain the personal information provided by you when making a complaint from the partner and synchronize it with the corresponding commodity/service provider.

d. Registration/Certification information: In order to deeply manage users and form accurate user portraits, we will use your registration and certification information, including but not limited to: name, work organization, department, position, professional title, social position, diagnosis and treatment of single disease potential and other information.

e. Questionnaire survey: In order to provide services and improve the quality of service, we may also use your other information, including the relevant information you provide when you contact customer service, and the questionnaire response information you send us when you participate in the questionnaire survey; You may also refuse to participate in the survey if you wish.

1.4 Search

1.4.1 When you use the search service of Ipanel Online, we will collect your search keyword information and log information for analysis in order to show you more relevant search results.Search results, popular searches, related searches may be displayed based on your search/browsing, personal homepage information, log information, etc.

1.4.2 The search results include the information in the website and the third-party website. When you enter the third-party website, your information may be collected by the third-party website.

1.4.3 In order to provide efficient search services, some of the above information will be temporarily stored in your local storage device, and can show you the content of search results and search history.

1.4.4 We may also record the information provided, formed or retained by you when using our services, such as when you enter the query term, click the history term, prompt term and link, or filter the search scope, time range, and the information submitted by you when you participate in the search operation activities. You have the right to refuse to provide the above information, but this may cause you to be unable to use specific services or features, or to achieve the effect that the relevant services are intended to achieve.

1.5 Operation and Safety Assurance

1.5.1 Operation and Safety

We are committed to providing you with safe and reliable products and use environment, providing quality, efficient and reliable service and information is our core goal.

1.5.2 Device information and log information

a. In order to ensure the security of the software service and your account, as the quality and efficiency of operation, we will collect your hardware model, operating system version number, International mobile Device identification number, unique device identifier, network device hardware address, IP address, WLAN access point, base station, software version number, network access mode, type, status, network quality data, operation, usage, and service logs.We may associate your device information or phone number with your Ipanel Online account.

b. In order to prevent malicious programs and ensure the quality and efficiency of operation, we will collect information about the installed applications or running processes, the overall operation, usage and frequency of the applications, application crashes, overall installation and usage, performance data, and application sources.

c. We may use your account information, device information, service log

information, and information that our affiliates and partners can share with you when authorized by you or according to law to determine account status, perform dentity verification, detect and prevent security incidents.

1.6 Statistic analysis

In order to analyze addded, activation, retention, performance and other statistical indicators, we may conduct attribution analysis of relevant statistical information. Please rest assured that we will not collect your privacy information.

1.7 Change in purpose of collecting and using personal information

Please understand that with the development of our business, the functions and services provided by Ipanel Online may be adjusted and changed. In principle, when the new function or service is related to the function or service we currently provide, the personal information collected and used will be directly or reasonably related to the original purpose of processing.I n the case of collecting and using your personal information that is not directly or reasonably related to the original processing purpose, we will inform you again and obtain your consent.

1.8 Personal information that is lawfully exempted from the collection and use of consent

Please understand that in the following circumstances, according to laws, regulations and relevant national standards, we do not need to obtain your authorization and consent to collect and use your personal information:

a. Directly related to national security and national defense security;

b. Directly related to public safety, public health or major public interests;

c. Directly related to criminal investigation, prosecution, trial and execution of judgment;

d. For the protection of the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the subject;

e. The collected personal information is disclosed to the public by you;

f. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

g. Necessary to enter into or perform the contract according to your request;

h. Necessary to maintain the safe and stable operation of the software and related services, such as finding and disposing of faults of the software and related services;

i. Necessary for the conduct of legitimate journalism;

j. When it is necessary for an academic research institution to carry out statistical or academic research in the public interest and provide the results of academic research or description to the outside world, the personal information contained in the results is deidentified;

k. Other circumstances stipulated by laws and regulations.

In particular, you are reminded that if the information cannot be identified to your personal identity alone or in combination with other information, it does not belong to your personal information in the legal sense;When your information can be identified as your personal identity alone or in combination with other information, or when we combine data that cannot be linked to any specific personal information with other personal information of you, such information will be treated and protected as your personal information during the combined use period in accordance with this Privacy Policy.

2. How do we use similar technologies such as cookies

Similar technologies, such as cookies and device identifiers, are ubiquitous on the Internet. When you use the website and related services, we may use related technologies to send one or more cookies or anonymous identifiers to your device to collect and identify information when you access and use the products. We promise that we will not use cookies for any other purposes than those described in this Privacy Policy. We use cookies and similar technologies to provide the following functions or services:

2.1 Ensure the safe and efficient operation of products and services

We may set authentication and security cookies or anonymous identifiers that allow us to verify that you are logging in securely to the Services or that you are not experiencing theft, fraud, or other illegal activities. These technologies will also help us improve the efficiency of our services and increase the speed of login and response.

2.2 To help you get a easier access experience

Using this type of technology can help you eliminate the repetitive steps and processes of filling in personal information and entering search content (example: record searches, form filling).

2.3 Removal of Cookies

Most browsers provide users with the ability to clear the browser cache data, which you can do in the browser Settings function.If you do so, you may not be able to use the cookie-dependent services or corresponding functions provided by us.

3. How do we share, assignand publicly disclose personal information

3.1 Share

3.1.1 Principle of sharing

a. Principle of Authorization and consent: without your consent, we will not share your personal information, unless the personal information shared is deidentified information, and the sharing third party cannot re-identify the natural person subject of such information.If the affiliated party or third party uses the information for purposes beyond the scope of the original authorization, they need to obtain your consent again.

b. The principle of legality and least necessary: the data shared must have a lawful and legitimate purpose, and the data shared must be necessary to achieve the purpose.

c. Principle of security and prudence: We will carefully evaluate the purposes of related parties and third parties using the shared information, comprehensively evaluate the security guarantee capabilities of these partners, and require them to follow the cooperation legal agreement. We will strictly monitor the security of the software tool development package (SDK) and application program interface (API) of the partners to obtain information to protect data security. We may use the SDK provided by the affiliated party to process your personal information based on the necessary functions.

3.1.2 to realize the shared information of functions or services

a. When you use the function by our related parties and the third party, or when the software service providers, intelligent equipment providers, system service provider with our joint to provide the service for you, we will implement the business necessary information to share with the related party and the third party, to recommend to you, display or delivery information you might be interested in, suggest or show specific features, services, or advertisements that are more appropriate for you.

b. Login and binding to other products: When you use your account to login to the products or services of a third party, or bind your account to the accounts of other third parties, we will share your nickname, avatar, and other information authorized by you with the aforesaid products or services with your consent.

c. Geolocation Services: When you use geolocation related services, we will share GPS information with the location service provider (AmAP) through SDK or related technologies to return location results to you. GPS information is personal sensitive information, and refusal to provide it will only affect the geolocation service function, but will not affect the normal use of other functions.

d. Withdrawal and payment functions: Payment functions are provided to you by third-party payment institutions that cooperate with us. The third-party payment institution may need to collect your name, bank card type and card number and mobile phone number, which are sensitive personal information and necessary for the payment function. Refusal to provide such information will cause you to be unable to use the function, but will not affect the normal use of other functions.

e. In order to adapt the message push function with the terminal model you use, we may share the phone model, version and related device information with the terminal equipment manufacturer through SDK and other technologies.

3.1.3 Realize advertising-related shared information

a. Advertisement push and delivery: We may share with the partners for promotion and advertising information, but we will not share is used to identify your personal identity information (name, id number), only can provide these partners with indirect portraits can't identify your personal identity tags and to identify or anonymous of equipment, network, channel information, To help them increase the effective reach rate of advertising without identifying your personal identity.

b. Advertising Statistics: We may share with service providers, suppliers and other partners of our business to analyze deidentified device information or statistical information that is difficult or impossible to associate with your real identity. This information will help us to analyze and measure the effectiveness of advertising and related services.

3.1.4 Realize the shared information of security and analysis statistics

a. Secure use: We attach great importance to account, service and content security. In order to protect the account and property security of you and other users, and protect the legitimate rights and interests of you and us from illegal infringement, we and our affiliates or service providers may share necessary equipment, account and log information.

b. Analysis of Product usage: In order to analyze the use of our services and improve the user experience, deidentified data of product source and usage (crash, flashback, usage time, etc.) may be shared with related parties or third parties. These data are difficult to identify your personal identity in combination with other information.

c. Academic research and scientific research: In order to improve the scientific research ability in the medical field and promote the level of scientific and technological development, we may share deidentified or anonymized data with research institutes, universities and other institutions on the premise of ensuring data security and proper purpose.

3.1.5 Help you participate in marketing promotion activities

When you choose to participate in relevant marketing activities organized by us and our affiliates or third parties, you may be required to provide your name, mailing address, contact information and bank account information. This information is personal sensitive information. Refusal to provide may affect your participation in related activities, but will not affect other functions. We may share profile pictures, nicknames and/or the above information with affiliates or third parties to ensure that you receive consistent services in joint activities, or entrust third parties to cash rewards to you in a timely manner.

3.2 Assign

a. We will not assign your personal information to any other third party unless we have your express consent.

b. With the continuous development of our business, we may conduct mergers, acquisitions and asset transfers, and your personal information may be transferred accordingly. In the event of the above-mentioned changes, we will require the successor party to protect your personal information in accordance with laws and regulations and no less than the security standards set forth in this Privacy Policy, or we will require the successor party to obtain your authorization and consent again.

3.3 Public display

a. We will not publicly disclose your information unless we comply with national laws and regulations or obtain your consent.Our public disclosure of your personal information will be in accordance with industry standards of security protection measures.

b. We will disclose the relevant account information when announcing the penalty for illegal account and fraud.

c. Your published works and concerns will be displayed on your personal homepage.

3.4 Personal information that is exempt from sharing, assigning or publicly disclosing with consent according to law

Please understand that in the following circumstances, according to laws, regulations and national standards, we do not need to obtain your authorization and consent to share, transfer and publicly disclose your personal information:

a. Directly related to national security and national defense security;

b. Directly related to public safety, public health or major public interests;

c. Directly related to criminal investigation, prosecution, trial and execution of judgment;

d. For the protection of the life, property and other major legitimate rights and interests of the personal information subject or other individuals, but it is difficult to obtain the consent of the subject;

e. The collected personal information is disclosed to the public by you;

f. Your personal information collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;

4. How do we store personal information

4.1 Storage Location

In accordance with the provisions of laws and regulations, we will store your personal information collected and generated in the course of domestic operations in the People's Republic of China. At present, we will not transfer the above information outside the country, if we do, we will follow the relevant national regulations or ask for your consent.

4.2 Storage period

We only retain your personal information for the period necessary for the purpose of providing Ipanel Online and services: your posted information, comments, likes, favorites and related information, and we will retain relevant information during the period when you do not withdraw, delete or log out of the account. After the necessary period is exceeded, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.

5. How do we protect the security of personal information

a. We attach great importance to the security of your personal information and will strive to take reasonable security measures (including technical and management aspects) to protect your personal information and prevent the personal information provided by you from being improperly used or accessed, publicly disclosed, used, modified, damaged, lost or leaked without authorization. At present, Ipanel Online has passed the international authority of ISO27001 information security protection certification and the most authoritative domestic level three information security protection certification for the record.

b. We will use encryption technology, anonymization processing and relevant reasonable and feasible means to protect your personal information, and use security protection mechanisms to prevent your personal information from malicious attacks.

c. We will establish a special security department, security management system and data security process to ensure the security of your personal information. We adopt strict data use and access policies to ensure that only authorized personnel have access to your personal information, and we conduct security audits of data and technology in time.

d. Although the above reasonable and effective measures have been taken and the standards required by the relevant laws and regulations have been complied with, please understand that due to technical limitations and possible malicious means, in the Internet industry, even if every effort is made to strengthen security measures, it is not always possible to guarantee 100% security of information. We will do our best to ensure the security of the personal information you provide to us.

e. You are aware and understand that the systems and communication networks you use to access our services may have problems due to factors beyond our control. Therefore, we strongly recommend that you take active measures to protect the security of your personal information, including but not limited to using complex passwords, changing passwords regularly, and not disclosing your account password and relevant personal information to others.

f. We will formulate an emergency response plan and immediately launch an emergency response plan in the event of a user information security incident, and strive to prevent the expansion of the impact and consequences of these security incidents. Once a user information security incident (leakage, loss) occurs, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the disposal measures that we have taken or will take, the suggestions that you can independently prevent and reduce the risk, and the remedial measures for you. We will promptly inform you of the relevant information of the event by push notification, email, letter, SMS and other relevant forms. If it is difficult to inform you one by one, we will take a reasonable and effective way to publish the announcement. At the same time, we will also report the handling of user information security incidents in accordance with the requirements of relevant regulatory authorities.

g. Once you leave the Ipanel Online and related services, browse or use other sites, services and content resources, and we won't be able to direct obligation to protect you in the medical and related services outside of the software, web site to submit any personal information, no matter you log in, browse or use the software, website, whether medical links or guidance based on the network.

6. Manage your personal information

We attach great importance to your management of personal information, and do our best to protect your rights to inquire, access, modify, delete, withdraw consent authorization, cancel account, report complaints and set privacy functions for your personal information, so that you have the ability to protect your privacy and information security.

6.1 Change or withdraw the scope of authorization

You can disable GPS geolocation, camera, microphone, album, and calendar permissions in the device's own operating system to change the scope of consent or withdraw your authorization. Upon withdrawal of authorization, we will no longer collect information related to these permissions.

6.1.2 Change or withdraw account binding

a. You can remove the binding relationship with the third-party account in the "My" - "Settings" - "Edit Data" interface; And/or

b. You can bind and unbind the relevant collection account in the interface of "My" - "Settings" - "Edit Information" - "Collection Account Information".

6.1.3 Change or withdrawal of authorized information processing

Specific business functions and services will require your information to be completed. When you withdraw your consent or authorization, we cannot continue to provide you with the functions and services corresponding to the withdrawal of consent or authorization, and will no longer process your corresponding personal information. However, your decision to withdraw your consent or authorization will not affect our previous processing of personal information based on your authorization.

6.2 Access, delete and correct your personal information

6.2.1 Access to personal account information

You can query and access your profile picture, user name (nickname) and profile. You can query, access and correct it in [My] - [Personal homepage].

6.2.2 Check access, correct and cancel your follow account

a. Enter "My" - click "Follow" to search, access, and unfollow the accounts you follow in the follow list.

6.2.3 Query access, change, delete your collection, search history

a. Click "My" - click "My Collection" to enter the query access, delete your collection content;

b. Click the search bar - click "Delete" to delete "Search record";

c. You can do this by clicking "Settings" - click "Clear Cache".

6.2.4 Delete posted content and comments

a. Delete the published content: Go to "Creation" or "My Creation" - click "Delete" in the creation list to delete the published content;

b. Delete Comment Content: You can delete your comment by accessing a single comment content and by visiting the page.

c. In particular, you are reminded that for security reasons, you may not be able to modify some of the initial registration information submitted during registration.If you really need to modify such registration information, please contact us according to the contact information set out in this Privacy policy.

6.3 Cancel the account

You can apply for account cancellation in "My" - "Settings" - "Cancel Account".You know and understand that the act of canceling your account is irreversible. After you cancel your account, we will delete the relevant information about you or anonymize it, unless otherwise provided by laws and regulations.

6.4 Complaints and Reporting

You can make a complaint or report in accordance with our published system. If you think that your personal information rights may have been infringed, or you find clues that your personal information rights have been infringed, you can contact us at the User feedback interface of "My" - "User Feedback".After we check, we will timely feedback your complaints and reports.

6.5 Access Privacy Policy

a. You can view all the contents of this Privacy policy on the registration page, or in your personal account [My] - [Settings] or through www.ipanelonline.com website.

b. Please understand that the "Ipanel Online" and related services described in this Privacy policy may vary according to the phone model, system version, software application version, mobile client and other factors used by you. The final products and services are subject to the "Ipanel Online" website and related services you use.

6.6 Inform you of the cessation of operation

If we cease operation, we will promptly stop the activities of collecting your personal information, notify you of the notice of cessation of operation by delivery or announcement, and delete or anonymize your personal information held by us.

7. Provisions for minors

7.1 General Terms for Minors

a. We attach great importance to the protection of minors' personal information. According to relevant laws and regulations, if you are a minor under the age of 14, you should read and agree to this Privacy policy under the supervision and guidance of your parents or other guardians before using the website and related services.

b. We protect the personal information of minors in accordance with relevant national laws and regulations, and will only collect, use, share or disclose the personal information of minors when permitted by law, with the explicit consent of parents or other guardians or necessary for the protection of minors;

c. Users under the age of 14 will not be authenticated.

d. If you are the guardian of a minor, please contact us through the contact information disclosed in this Privacy Policy when you have any questions about the personal information of the minor under your care.

8. Revision and notification of Privacy Policy

a. To provide you with better service, network medical and related services will update from time to time and change, we will timely to revise this privacy policy, some of these revise this privacy policy and is equal to the effectiveness of this privacy policy, without the permission of you clear, we won't cut you on the basis of the current work should enjoy the rights of this privacy policy.

b. After this Privacy Policy is updated, we will issue an updated version in Ipanel Online, and remind you of the updated content through the announcement on the official website (www.ipanelonline.cn) or other appropriate means before the updated terms take effect, so that you can keep up with the latest version of this Privacy policy.

9. Contact us

a. If you have any complaints, suggestions or questions about the protection of personal information, you can contact us or if you have any questions, comments or suggestions about the contents of this Privacy Policy, you can contact us in the user feedback interface of [My] - [User Feedback].Or contact us in the following ways.

10. Account cancellation service

According to the laws and regulations, we have added the account cancellation function in the "My "->" Upper right corner Settings "->" Cancel Account" function. After the account is cancelled, all information under the account will be cleared. Please operate this function with caution, and the data cannot be recovered after cancellation.

Email: sales-group@ipanelonline.com

Telephone: (+86)21-63059319


Rm 905, Building T7, Crystal Plaza, Lane 100, Pingjiaqiao Road, Pudong New District,Shanghai

Terms and Conditions

Thank you for joining us! Please read the following terms carefully, so that you have a detailed understanding of iPanel.

1. Your relationship with iPanel

1.1 These Terms apply to the legal agreement between you and iPanel

(iPanel Online Market Research Co., Ltd.),

Rm 905, Building T7, Crystal Plaza, Lane 100, Pingjiaqiao Road, Pudong New District, Shanghai, China.

1.2 You are obliged to confirm that the questionnaire does not contain any violation of the following terms;

(1) violating the basic principles defined in the Constitution;

(2) endangering national unity, sovereignty and territorial integrity;

(3) stealing, spying on, buying or divulging state secrets or intelligence, endangering State security or harming State interests;

(4) violating the state policy on religion and undermining ethnic unity;

(5) disrupting social and economic order, undermining social stability and harming the public interest;

(6) propagating cults or superstitions;

(7) engaging in fraudulent activities that infringe upon the legitimate rights and interests of others;

(8) Other circumstances identified by laws, regulations, rules and relevant state provisions

1.3 You agree to be liable for any consequences (including any loss or damage suffered by iPanel) arising from your breach of this Section (iPanel shall not be liable to you or any third party).

2. Accept the Terms

2.1 The use of iPanel's services must first agree to these terms. If you do not accept these Terms, you may not use the Service.

2.2 You may not use the Services and will not accept these Terms if:

(a) You are not of legal age to enter into a binding contract with iPanel.

(b) you do not comply with iPanel's rules that domestic members must use the Service in their country;

2.3 Before you proceed, you should print or save these Terms locally for your record.

3. iPanel provides services

3.1 iPanel is constantly innovating, and this Agreement will be adjusted from time to time according to the development of the company, without notifying you in advance.

3.2 You have the right to join and deactivate your account at your discretion and do not need to contact iPanel.

3.3 If iPanel disables access to your account, you may be blocked from accessing the Services and iPanel has the right to delete your account information and points.

4. Your use of the Services

4.1 In order to access certain Services, you may be asked to provide information about yourself (such as ID number or contact information) as part of the registration process for the Services or as part of your ongoing use of the Services. You agree that any registration information you give to iPanel is accurate, correct and up to date.

4.2 You must comply with 2.2 (a) these Terms and (b) any applicable laws, regulations or generally accepted practices or guidelines in the relevant jurisdiction (allowing iPanel to submit your Service data information to customers within the scope of the law).

4.3 You agree that you will not engage in any activity that interferes with or damages the Service (or the servers and networks connected to the Service).

4.4 Unless specifically permitted by you in a separate agreement with iPanel, you agree that you will not reproduce, reproduce, copy, sell, trade or resell the Services for any purpose.

4.5 You agree to be liable for any consequences (including any loss or damage suffered by iPanel) arising from your breach of this Section (iPanel shall not be liable to you or any third party).

5. Your password and account are secure

5.1 You agree and understand that you are responsible for maintaining the confidentiality of your password associated with any account used to access the Services.

5.2 If you become aware of any unauthorized use of your password or your account, you agree to notify iPanel immediately.

5.3 iPanel promises that all your information will never be provided to any third party without your permission.

6. Service content

6.1 You understand that all information (such as data files, images, other images, etc.) obtained as part of or through your use of the Services is solely the responsibility of the person from whom the content originated. All such information is hereinafter referred to as "Content".

6.2 You should be aware that content displayed to you as part of the Services, including but not limited to advertising in the Services and sponsored content in the Services, may be protected by intellectual property rights owned by the sponsors or advertisers (or other persons or companies on their behalf) who provide the Content to iPanel. You may not modify, lease, rent, borrow, sell, distribute, or create derivative works based on the Content (whether in whole or in part) unless you are specifically told by iPanel or the owner of the Content that you may do so in a separate agreement.

6.3 You agree to be liable for any consequences (including any loss or damage suffered by iPanel) arising from your breach of this Section (iPanel shall not be liable to you or any third party).

7. Exclusive rights

7.1 You acknowledge and agree that iPanel (or iPanel's licensors) owns all legal right, title and interest in the Services, including any intellectual property rights that exist in the Services (whether or not such rights are registered and wherever in the world such rights may exist). You further acknowledge that the Services may include information that iPanel has designated as confidential and that you may not disclose such information without iPanel's prior written consent.

7.2 Unless you and iPanel agree otherwise in writing, nothing in these Terms gives you the right to use any of iPanel's Copyrights, trademarks, service marks, logos, domain names and other distinctive brand features.

7.3 Unless you have been expressly authorized to do so by iPanel in writing, you agree that in using the Services, you will not use, or intentionally use, any trademark, service mark, trade name or logo of any company or organization in a manner that confuses the owner or authorized user of such trademark, name or logo.

8. iPanel license

8.1 You may not (and you may not allow any other person to) copy, modify, or create derivative works of, reverse engineer, de-edit, or attempt to extract source code from the Software or any part of the Software, except as expressly permitted or required by law or as specifically informed to you in writing by iPanel.

8.2 You may not assign your right to use the Software (or grant a sub-licence to use the Software), create a security interest in your right to use the Software, or otherwise assign any part of your right to use the Software, unless iPanel has given you express written permission to do so.

9. Terminate your relationship with iPanel

9.1 These Terms will continue to apply until terminated by you or iPanel as set out below.

9.2 If you wish to terminate your legal agreement with iPanel, you may do so by:

(a) notify iPanel at any time.

Close your account for all the services you use when iPanel gives you a choice. Your notice shall be sent in writing to the iPanel address specified at the beginning of these Terms.

(3) In the member system center of iPanel, there is the function of cancelling accounts, you have the right to cancel accounts at any time.

9.3 iPanel may terminate its legal agreement with you if:

(a) you violate any provision of these Terms (or conduct yourself in a manner that clearly indicates that you do not intend or cannot comply with the provisions of these Terms);

(b) the law requires iPanel to do so (for example, it is illegal or becomes illegal to provide the service to you);

(c) iPanel changes to no longer provide services to users in the country where you live or where you use the Services from;

(d) iPanel considers that it is no longer commercially viable to provide the services to you.

9.4 Nothing in this section shall affect iPanel's rights in relation to the provision of services under Article 4.

10. Limitation of liability

10.1 You expressly understand and agree that iPanel and its licensors shall not be liable to you for:

(a) Any direct, indirect, incidental, special, consequential or punitive damages incurred by you for whatever reason and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether directly or indirectly incurred), any loss of goodwill or business reputation, any loss of data, purchase costs of substitute goods or services or other intangible losses;

(b) any loss or damage you may incur, including but not limited to loss or damage caused by:

(I) changes that iPanel may make to the Services, or permanent or temporary discontinuance of the provision of the Services (or any function in the Services);

(II) You do not provide accurate account information to iPanel;

(III) you do not keep your password or account information secure and confidential;

11. Changes to the Terms

11.1 iPanel may change the General Terms or additional Terms from time to time.

11.2 You understand and agree that if you use the Services after the date on which the General Terms or Additional Terms have changed, iPanel will treat your use as acceptance of the updated General Terms or Additional Terms.

12. General legal provisions

12.1 These Terms constitute the entire legal agreement between you and iPanel with respect to your use of the Services (but excluding any services provided to you by iPanel pursuant to a separate written agreement) and completely supersede any prior agreement between you and iPanel with respect to the Services.

12.2 You agree that the failure of iPanel to exercise or enforce any statutory right or remedy contained in these Terms (or to which iPanel is entitled under any applicable law) shall not be deemed a formal waiver of iPanel's rights, which shall remain in effect with iPanel.

12.3 If any provision of these Terms is found to be invalid by any court having jurisdiction over such matters, such provision will be deleted from these Terms without affecting the rest of these Terms. The remainder of these Terms shall continue to be valid and enforceable.

12.4 You accept that if you have a dispute with iPanel, it will be resolved through coordination with the legal authority designated by iPanel.